Terms of Service

QuintaDB Sp. z o.o. — for QuintaDB and Quinta SI

Last updated: 7 October 2026

Please read these Terms carefully before you use our services. Using the services means that you accept these Terms. They are an agreement between you and the company. If you do not agree with them, please do not create an account and do not use the services.

1. Who the contract is with

Your contract is with:

QuintaDB Sp. z o.o.
ul. Karmelicka 27/301, 31-131 Kraków, Poland
registered under Polish law, KRS 0000954863, NIP 6762587272
(“the company”, “we”).

The company provides its services under two brands:

• QuintaDB — quintadb.com, quintadb.ru and quintadb.com.ua;
• Quinta SI — quinta.si.

In these Terms “the Service” means whichever of them you use. Whichever brand you use, your contract is with the company. These Terms are the same for both brands. Where a brand differs, they say so.

2. Acceptance of the agreement

By creating an account you accept these Terms. The Privacy Policy explains how we handle personal data and forms an integral part of these Terms.

You must be of legal age to enter into a binding agreement in your jurisdiction. The Service is not intended for children under the age of 16. By using the Service you confirm that you meet the minimum age requirement.

These Terms apply to all users worldwide. Users outside the European Economic Area (EEA) acknowledge that their personal data will be processed in accordance with the GDPR and equivalent data protection safeguards.

3. The services

3.1 QuintaDB. Cloud software for creating custom applications with a database, for personal and business purposes or for internal use within the organisation you represent. With your account you can create and edit your data and, if you choose, publish and share it.

3.2 Quinta SI. A service that builds and changes a business system — tables, forms, portals and reports — from what you write. Section 4 has its specific rules.

3.3 What you need. To use the Service you need access to the internet and the necessary equipment. Any internet browser will do. You are responsible for obtaining the internet access and the equipment.

3.4 Separate accounts. Accounts are separate per brand. An account on QuintaDB is not an account on Quinta SI. We do not move your data from one brand to the other unless you ask us to.

4. Building from your description (Quinta SI)

On Quinta SI you write what your work needs. The service builds a business system from it — tables, forms, portals and reports — and changes it when you say what you want different.

4.1 How it is built. The building is done by automated systems that use language models of our model providers, not by a person. The Privacy Policy says what is sent to those providers.

4.2 Review before you rely on it. What is built follows what you wrote, but it can be incomplete or wrong. You must review what was built — the tables, forms, portals, reports and any calculations — before you rely on it for real work or open it to other people. Section 16 applies to what is built.

4.3 Nothing is deleted without your confirmation. Before a table, a form or records are deleted, the service shows you what will go and waits for your confirmation.

4.4 Your data. You own your data. You can export it, and you can have your account deleted (sections 7 and 18).

4.5 These rules also apply wherever else a Service builds or changes a project from your description.

5. Accounts and registration information

5.1 You may have only one free account on each brand. If our staff find duplicate accounts, all related accounts may be permanently suspended.

5.2 To use the Service you must sign up for a user account and give the information required. You can also sign up with your Google account. If you represent an organisation and want to use the Service for its internal purposes, we recommend that you use corporate contact information, including your corporate e-mail address. You are responsible for making sure that the information you give at sign-up is true and complete, and for keeping it up to date.

5.3 If you submit information that is obviously false, or if we have reason to suspect that you are trying to submit false information, your account may be terminated and you may be denied future access to our services.

5.4 An account that nobody has signed in to and whose projects have not changed for six months gets two e-mail notices, at least two weeks apart. If nobody signs in, the account and all its data are deleted about a month after the first notice. Data removed in this way cannot be recovered.

6. Personal information and the security of your account

The Privacy Policy sets out all conditions of confidentiality. By choosing to use the Service you agree that it applies.

You are responsible for keeping your sign-in name, password and other sensitive information confidential. You are also responsible for all activity in your user account. If you become aware of any unauthorised use of your account, you must tell us immediately at kari@quinta.si. We are not responsible for any loss or damage that you or a third party may suffer because of unauthorised access to, or use of, your user account. You must not give your sign-in details to third parties so that they can use the Service through your account.

7. Your data

7.1 We respect and protect the information you upload. We will not use it for our own purposes: we will not edit, change, copy or distribute it. We claim no intellectual property rights over the material you provide to the Service. Your profile and the materials you upload remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your data.

7.2 The information that you create or store belongs to you. Your use of the Service does not give us the right to use, reproduce, adapt, modify, publish or distribute the content that you create or store in your account for our commercial, marketing or similar purposes, unless you specifically allow it. However, you allow us to access, copy, distribute, store, transmit, reformat, display publicly and perform the content in your account solely for the purpose of providing the Service to you.

7.3 We do not pre-screen content. We and our designees have the right, but not the obligation, at our sole discretion to refuse or remove any content that is available through the Service.

7.4 You can export your data, and you can have your account and everything in it deleted (section 18).

7.5 When you store or process personal data of third parties within the Service, you act as the Data Controller and we act as your Data Processor. We process that data solely in accordance with your instructions and in compliance with the GDPR (section 10).

8. Acceptable use

You agree to be responsible for the contents of what you transmit through the Service. In addition to all other terms of this agreement, you must not:

1. Use the Service to store or distribute information that:
   • is pornographic, obscene or vulgar;
   • is slanderous, aggressive or offensive towards anyone;
   • contains a threat;
   • offends the religious feelings of other people;
   • promotes racism;
   • concerns any other person or entity, including personal contact information or credit card information, without their permission;
   • contains viruses, worms or other harmful computer code, files, scripts or programs;
   • infringes the intellectual property of other people.
2. Engage in any activity that could interfere with, disrupt or negatively affect the Service or the servers or networks connected to it.
3. Use the Service in any manner that could disable, overburden or impair its proper working, or interfere with any other party’s use of it.
4. Use the Service to distribute spam. You must not use it for automated scraping, mass messaging or unsolicited marketing campaigns, and you must not upload, post, host or transmit unsolicited e-mail, SMS or other spam messages. If you do, we may limit your access to the Service.
5. Use the Service for phishing.
6. Try to bypass the limits of your plan by constantly deleting records from the database — for example, deleting records every day so that a month stays under the limit. Minor overages will not result in immediate suspension; however, repeated circumvention of limits may lead to account restrictions. The decision to block the account remains with us.
7. Attempt to gain unauthorised access to the Service, to user accounts, or to computer systems or networks connected to the Service, through hacking, password mining or any other means.
8. Remove, obscure or hide the branding or the link of the Service on embedded widgets, except where your plan includes your own brand.
9. Create a false identity to mislead any person as to the identity or origin of any communication.
10. Use the Service to transmit, distribute, post or submit any information that you do not have a right to transmit under any law or under any contractual or fiduciary relationship (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements).
11. Transmit any worms or viruses or any code of a destructive nature.

We reserve the right to suspend or terminate accounts if we reasonably believe that the user has violated these Terms, engaged in illegal activity or violated the limits of the subscription plan. Users will be notified by e-mail where possible. Suspension does not imply a waiver of any of our rights.

9. Reporting illegal content

Customers can publish pages, forms and portals through our services. For that content we are a hosting provider under the EU Digital Services Act, Regulation (EU) 2022/2065.

9.1 Contact point. Authorities and users can reach us at kari@quinta.si, in English or Polish.

9.2 How to report. Anyone who believes that content hosted on our services is illegal can report it to [support address]. Please include:

• the exact address (URL) of the content;
• why you believe it is illegal;
• your name and e-mail address;
• a statement that you believe in good faith that your report is accurate and complete.

We confirm that we received the report, review it without undue delay and tell you what we decided.

9.3 What we may do. We may remove content, restrict access to it, or suspend or close an account, as sections 7, 8 and 18 say. To find spam and phishing we use automated checks as well as review by our staff.

9.4 If we restrict your content or your account. We tell you by e-mail where possible, with the reasons. If you object, write to kari@quinta.si.

10. Data processing, hosting location and the Data Processing Agreement

10.1 Hosting location. All user data and backups are securely stored and processed within the European Union (Germany), on servers that we run in a data centre of Hetzner Online GmbH, a GDPR-compliant hosting provider certified under ISO/IEC 27001. The company does not transfer personal data outside the European Economic Area without appropriate safeguards in accordance with Articles 44–49 of the GDPR. The Privacy Policy names the providers that receive data and the safeguards used.

10.2 Data Processing Agreement. When you use the Service to process personal data of third parties (for example your customers, leads or employees), the company acts as the Data Processor and you act as the Data Controller, as defined in Article 4 of the GDPR. The processing of personal data is governed by these Terms and by the Privacy Policy, which together form the Data Processing Agreement (DPA) in accordance with Article 28 of the GDPR. A signed DPA can be provided on request: write to kari@quinta.si.

10.3 Data breaches. We will notify users of any data breach affecting personal data within 72 hours of becoming aware of it, in accordance with Article 33 of the GDPR.

10.4 Security. We use industry-standard encryption (SSL/TLS) for all account data and communications. User passwords are stored as salted hashes, never as typed.

11. Plans, trial and capacity

11.1 Where the plans are. The current plans, their capacity and their prices are on the pricing page of each brand. Prices are in euro.

11.2 Free plan. There is a free plan for one person.

11.3 Paid plans. A paid plan is bought for a month or for a year. Each paid plan gives a number of compute units of capacity for each calendar month.

11.4 Compute units. A compute unit is the measure of what your systems do and hold: the work they perform and the data, files and structure they keep. One pool of units covers all your projects. The pool starts again on the first day of each calendar month.

11.5 Trial. Every new account starts with 14 days of 50,000 units, free and without a card. If you do not pay by the end of the trial, the account continues on the free plan. Nothing is deleted.

11.6 When a month’s capacity is used up. Active work may pause until the month turns or until you move to a larger plan.

11.7 Quinta SI. On Quinta SI, letting other people into a portal, using your own domain and brand, and support start with a paid plan.

11.8 Enterprise. For the largest plan we may agree separate written terms with you. Where they differ from these Terms, the separate terms apply.

12. Payment, renewal and non-payment

12.1 Paying for a plan. You use a paid plan by paying for a period: a month or a year. You pay in advance, through our payment providers. You are not charged for using any Service unless you have chosen a paid plan. You can find out more about changing your plan on the pricing page of the brand you use.

12.2 Renewal. A plan does not renew by itself, and we do not charge your card again without you. We remind you by e-mail before the period ends, and you pay for the next period yourself.

12.3 If you do not pay. If the trial or a paid period ends and you have not paid for the next one, the account continues on the free plan. Nothing is deleted because you did not pay. If what you use is above the capacity of the free plan, your portals and public forms pause for other people until you pay. The rule on inactive accounts in section 5.4 still applies.

12.4 Price changes. We may occasionally change the price of any Service, or start charging for Services that are currently free to use. A price increase does not take effect until the end of your current billing period.

12.5 Invoices. To receive an invoice for your plan, generate one in your account after you have paid, on the page that lists your payments (on QuintaDB: “Payment and Statistics”).

12.6 Taxes. The plan price is the final price. Taxes such as VAT, GST or sales tax are not added on top of it.

12.7 Refunds. All payments are final and non-refundable, except as required by applicable law. This includes subscription renewals and upgrades, unless consumer protection law requires otherwise. Please consider your decision carefully before you buy. Section 13 describes the rights of consumers.

13. If you are a consumer

This section applies if you are a consumer: a person who uses the Service for purposes outside their trade, business or profession. Polish law gives some of the same rights to a sole trader who makes a contract that is not professional in nature for them.

13.1 Right of withdrawal. You may withdraw from a contract made at a distance within 14 days of the day it was made, without giving a reason. To withdraw, send us a clear statement at kari@quinta.si before the 14 days end. You may use the model withdrawal form set out in the law, but you do not have to.

13.2 If you asked us to start at once. When you pay for a plan and it starts immediately, you ask us to begin providing the service before the 14 days end. You may still withdraw within the 14 days. In that case you pay for the service provided up to the moment you tell us, in proportion to the whole period you paid for, and we refund the rest. The right of withdrawal ends earlier only when the service has been fully performed, if it began with your prior express consent and you acknowledged that you would lose the right once it was fully performed.

13.3 Refund after withdrawal. We refund what is due within 14 days of receiving your statement, by the same means of payment that you used, unless you agree to another.

13.4 Free plan and trial. The free plan and the trial cost nothing. You can stop using them at any time.

13.5 Conformity. The “as is” wording and the limits of liability in section 16 apply to you only as far as the law allows. Your rights when a digital service does not conform to the contract are not limited.

13.6 Complaints. Send a complaint to kari@quinta.si. Say what is wrong and what you ask for. We answer within 14 days.

13.7 Out-of-court routes. You may also use out-of-court ways of handling a complaint: for example, a municipal or district consumer ombudsman or the Trade Inspection in Poland, or a consumer organisation in your own country.

13.8 Law and courts. Section 22 does not take away the protection given to you by the mandatory rules of the law of the country where you live, or your right to bring a claim before the courts of that country.

14. Messages from us

You agree to receive payment reminders and commercial information by newsletter at the e-mail address in your account. You can switch newsletters and commercial e-mail off at any time in your account settings (on QuintaDB: the “Settings” page, “Notifications” tab).

15. Team and portal users

When you create an account for your organisation, you may name one or more team members and portal users who will have administrator rights. These users can customise the applications to your needs and manage end users within your organisation’s account.

If someone else sets up and configures your organisation’s account on your behalf, that third party may have been given administrator rights for your organisation. Make a proper agreement with that third party about their role and its limits.

It is your responsibility to:

• keep the password of your organisation’s account confidential;
• choose competent administrators to manage your organisation’s account;
• make sure that all activity in connection with your organisation’s account complies with this agreement.

The company is not responsible for administering your account or for managing the Service internally for you. It is your responsibility to make sure that your organisation does not lose control of its administrator accounts.

If you want to set up a process for recovering control of administrator accounts in case of such a loss, you can write to kari@quinta.si with a proposal; it must be acceptable to the company. If you do not set up such a process, the company may transfer control of an administrator account to a person who gives evidence, satisfactory to the company, that they are authorised to act on behalf of your organisation. You agree not to hold the company responsible for any action it takes in good faith in recovering control of administrator accounts.

16. General conditions: warranty and liability

16.1 You understand and agree that you use the Service at your own risk and that the Service is provided “as is” and “as available”. The company makes no warranty that the Service will be uninterrupted, timely, secure or error-free. The use of any material downloaded or obtained through the Service is at your own discretion and risk, and you will be solely responsible for any damage to your computer system, mobile phone, wireless device or data that results from the use of the Service or the download of such material. No advice or information, whether written or oral, obtained by you from the company, its employees or its representatives creates any warranty not expressly stated in this agreement.

16.2 The company does not guarantee that the Service will meet all of your requirements; that the quality of any products, services, information or other materials purchased or received by you through the Service will meet your expectations; or that any bugs in the Service will be fixed.

16.3 You understand that the company will not be held responsible for any damages, direct or indirect, resulting from the use of the Service or the inability to use it. This includes, but is not limited to, consequential damages, incidental losses, punitive damages and any other type of loss or damage, including loss of profits, business interruption, computer failure and loss of business information. The company will not be held responsible for these damages even if it has been made aware that they may occur.

16.4 You agree that the company will not be held responsible for any indirect, incidental, consequential, special, punitive or other loss or damage that may result from the use of the Service, including loss of business profits, business interruption, computer failure, loss of business information or any other loss. You also agree to indemnify and protect the company, its officers, directors, employees, suppliers and affiliates from any claims or damages arising out of your use of the Service in violation of any third party’s rights, any laws or this agreement, or otherwise related to your use of the Service, unless such use is authorised by the company.

16.5 In no event shall QuintaDB Sp. z o.o. be liable for any loss of data, or for indirect, incidental, special, consequential or punitive damages, arising from the use of the Service.

16.6 You understand that the company uses third-party vendors and hosting partners to provide the hardware, software, networking, storage and related technology required to run the Service.

16.7 You must not modify, adapt or hack the Service, or modify another website so as to falsely imply that it is associated with the Service, with the company or with any other service of the company.

16.8 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service without the express written permission of the company.

16.9 We may, but have no obligation to, remove content, and accounts containing content, that we determine at our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or to violate any party’s intellectual property or these Terms.

16.10 Verbal, physical, written or other abuse (including threats of abuse or retribution) of any customer, employee, member or officer of the company will result in immediate termination of the account.

16.11 You understand that the technical processing and transmission of the Service, including your content, may involve transfers over various networks, and changes to conform and adapt to the technical requirements of connecting networks or devices.

16.12 If the company does not exercise or enforce a right or provision of these Terms, that is not a waiver of the right or provision.

16.13 Nothing in these Terms limits any mandatory consumer rights under applicable law, or excludes liability that the law does not allow to be excluded.

17. Support

Technical support is provided only by e-mail or online chat (for example Teams), between 5 am and 2 pm (GMT), Monday to Friday. You can write to us by e-mail at any time; replies are typically given within 24 hours.

On Quinta SI, support comes with a paid plan. Requests about your rights, your data or these Terms are answered whatever your plan.

18. Suspension, termination and deletion of data

18.1 If you leave. You can stop using the Service at any time. On QuintaDB, use the “Account” menu, the “Other” tab and the “Delete my account” link. On either brand you can write to kari@quinta.si. We then remove your account (sign-in information, password and personal data) and the information you uploaded, and you no longer have access to the Service. Requests to close an account are processed within 30 days. The Privacy Policy says when backups are erased and what the law requires us to keep.

18.2 Export first. You can export your data before you close the account.

18.3 If you break these Terms. If your actions contradict these Terms, we reserve the right to limit your access to the Service. We reserve the right to permanently delete your user account and your access to the Service if there is reasonable cause to believe that you have violated this agreement. If your account is terminated, you will no longer be able to access the Service, and all associated data will be irrecoverably removed.

18.4 Suspension. We reserve the right to suspend or disable your user account if we suspect illegal activity, in case of extended periods of inactivity, or at the request of law enforcement or other government agencies. If you object to the suspension or disabling of your account, you can contact us at kari@quinta.si.

18.5 Not paying is not a reason for deletion. Section 12.3 says what happens if you do not pay. Section 5.4 says when an inactive account is deleted.

19. Sample data

We may offer sample files and applications to show how the Service can be used for particular purposes. The information in these samples is made up of random data. A system built from your description may also contain example records; they are made up, and you can remove them. We do not guarantee the accuracy, usefulness, completeness or reliability of this information or of the sample files and applications.

20. Trademark and copyright

The look and feel of the Service is the copyright of QuintaDB Sp. z o.o. All rights are reserved. You may not duplicate, copy or reuse any portion of the HTML/CSS, JavaScript or visual design elements or concepts without the express written permission of the company.

21. Changes to these Terms and to prices

We may update these Terms from time to time. We notify users by e-mail and/or by a notice on our sites. Updated Terms become effective 14 days after notification, unless otherwise stated. If you continue to use the Service after the effective date, this constitutes your acceptance of the revised Terms of Service and Privacy Policy. If you do not agree to the changes, you may close your account.

The company reserves the right to change the prices of its services, as section 12.4 says. If you do not accept new prices or rules, you may stop using the Service at any time.

22. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Poland and applicable European Union legislation, including the GDPR.

Any disputes are subject to the exclusive jurisdiction of the courts of Kraków, Poland. For consumers, section 13.8 applies.

23. Final provisions

23.1 If there is any conflict between translated versions of these Terms, the English version prevails.

23.2 The processing of personal data is subject to the Privacy Policy, which forms an integral part of these Terms.

23.3 These Terms are the entire agreement between you and the company and govern your use of the Service. They supersede any prior agreements between you and the company, including any earlier versions of the Terms.

24. Contact

Questions about these Terms, legal inquiries, objections and reports go to kari@quinta.si, or by post to the address in section 1.